These Subscription Terms apply specifically to paid Campus membership subscriptions and are supplementary to the General Terms of Business above. On matters of subscription billing, cancellation, and refund, these Subscription Terms are the specific provision and prevail over the general body. On all other matters, the General Terms of Business govern.
1. Who these terms apply to. These Subscription Terms apply to any person who subscribes to a paid Campus membership tier (CFD Member or Options+). Free membership is not a subscription and is governed by the General Terms of Business and the Member Terms of Participation only.
2. Membership tiers and pricing. CFD Member, anticipated to open on 01/03/2027, is A$49/month (or US$39/month, £29/month) billed monthly, or A$41.65/month (or US$33.15/month, £24.65/month) billed annually at A$499.80/year (or US$397.80/year, £295.80/year) - a 15% saving against the monthly rate. Options+ is A$249/month (or US$179/month, £134/month) billed monthly, or A$199.20/month (or US$143.20/month, £107.20/month) billed annually at A$2,390.40/year (or US$1,718.40/year, £1,286.40/year) - a 20% saving against the monthly rate. These prices are GST-free for members receiving the service outside Australia, and inclusive of GST for members receiving the service inside Australia - GST liability is determined by the location of the recipient at the time of supply, not their billing currency. All prices are billed in advance, monthly or annually as selected at signup, in the currency selected at signup. Hawk may change subscription pricing on notice. Any change applies from the next billing cycle following that notice and does not affect the period you have already paid for.
3. Recurring billing and authority to charge. By subscribing, you authorise Hawk, through its payment processor, to charge the applicable fee to your nominated payment method on a recurring basis - monthly or annually, as selected at signup - until you cancel. Each successful payment renews your access for the following billing period.
4. Payment processing. Payments are processed by Stripe. Your card details are held by Stripe, not by Hawk. Where you elect to save your details through Link, Stripe's Link terms apply to that facility. Hawk does not store full card numbers.
5. Introductory offer and promotional codes. Options+ members who sign up by 30/06/2027 receive 50% off the monthly price for their first 12 months, or 60% off their first annual payment. The discount applies only while the subscription remains continuously active: cancellation ends it, and it cannot be reinstated. Any other time-limited or quantity-limited promotional codes apply on the terms stated at the point of offer. Codes have no cash value and may be withdrawn or amended at any time in respect of future subscriptions.
6. Cancellation. You may cancel at any time by emailing [email protected]. Cancellation takes effect at the end of the current paid billing period. You retain access until the end of that period. No partial refund is provided for the unused remainder of a billing period, except as required by the Australian Consumer Law or as provided in clause 7.
7. Seven-day cooling-off. A first-time subscriber who cancels within seven days of their first subscription payment may request a full refund of that first payment. To qualify, the member must have complied with the deletion obligation in the Member Terms of Participation in respect of any proprietary Hawk materials accessed during that period. This cooling-off refund applies once per person and does not apply to subsequent renewals or re-subscriptions. It is a discretionary Hawk policy offered in addition to, and does not limit, your rights under the Australian Consumer Law.
8. Refunds and consumer guarantees. Nothing in these Subscription Terms excludes, restricts, or modifies any consumer guarantee under the Australian Consumer Law that cannot lawfully be excluded. Outside the cooling-off policy in clause 7 and any non-excludable consumer guarantee, subscription fees are non-refundable. Change of mind after the cooling-off period is not a ground for refund.
9. Removal for breach. Where your community access is terminated for breach of the Member Terms of Participation, access ends immediately and no refund is provided for the remainder of the current paid billing period. This does not affect any non-excludable right under the Australian Consumer Law. The grounds and process for removal are set out in the Member Terms of Participation.
10. Failed payments. If a recurring payment fails, Hawk may suspend or downgrade your access until payment is resolved, and may retry the payment through the processor. Continued failure may result in cancellation.
11. Chargebacks. Raising a chargeback in respect of correctly rendered services, rather than using the cancellation and refund process above, may result in immediate suspension of access pending resolution.
12. Effect of exit on materials. On cancellation or non-renewal, your paid access ends at the close of the paid period. Your obligations in respect of proprietary Hawk materials on exit are set out in the Member Terms of Participation and survive cancellation.
13. Relationship to other terms. These Subscription Terms govern the financial and subscription relationship only. Your conduct within Hawk community environments is governed by the Member Terms of Participation.